Question: How old do I have to be to rent from Summer Breeze?
Answer: You must be 25 years of age or older to rent from us. No exceptions! Renter must have boating experience. Proof of age must be sent to Summer Breeze Boat Rental before booking confirmation. Renter must text a picture of their driver's license to (904)415-3490.
Question: Who is allowed to pilot the boat?
Answer: The only person permitted to pilot the boat is the customer who signs the boat rental agreement. Your deposit will be forfeit if any other passenger is found piloting the boat. No Exceptions!!
Question: Can I pick up other guests after getting the boat?
Answer: All guests must be present at the marina and sign our liability waiver to be permitted on the boat. One person may not pick up the boat and then go get the rest of their guests from another location
Question: Are pets allowed on vessels?
Answer: No. We love animals as much as the next person but your furry friends cannot accompany you on our boats.
Question: Can I tow a tube, waterskis or wakeboards?
Answer: No. We had to discontinue allowing towing as too many renters were getting the tow ropes caught in the propeller or jet engine. We no longer permit towing of any kind.
Question: What types of boats do you rent?
Answer: We rent power boats and that is all we do. We do not rent jetskis, pontoons or any other type of boats.
Question: Are vessels permitted to navigate into the ocean?
Answer: No. While our vessels are more than adequate for the intercoastal and adjoining rivers, they are classified as "small crafts" and we do not allow guests to navigate out of the inlet. All of our boats are equipped with GPS. Your deposit will be forfeit should the GPS track reveal that you navigated beyond any inlet.
Question: Where do I go for my rental?
Answer: Our boats are located in the water at English Landing Marina 509 S. Ponce De Leon Blvd, St. Augustine FL 32084. Please meet us near the south dock gate to complete all necessary paperwork prior to departure.
Question: What happens in the case of inclement weather?
Answer: We want all of our guests to be safe. In the event of severe weather, we ask that our guests seek shelter or come back to the marina. We do not issue refunds or credits due to weather.
Question: What happens in the case of small craft advisory or other weather related advisory from the National Weather Service?
Answer: Rentals impacted by a National Weather Service advisory will be allowed to reschedule to a new date without penalty. No refunds will be issued in the event of any weather related advisory.
Question: What is the limited damage waiver and why is it mandatory?
Answer: The damage waiver is meant to protect customers in the event that damage is incurred during their rental session. This is not insurance. The limited damage waiver means that we will cover repair costs up to $300. Any repairs in excess of $300 are the responsibility of the customer and will be billed to the credit card on file. This fee is mandatory in order to protect our customers in the event that the boat is damaged during a rental session.
Question: What happens if I damage the boat during my rental?
Answer: As per our Limited Damage Waiver form, the renter is responsible for all damage in excess of the $300 waiver amount. If the repair cost exceeds the $300 damage waiver amount then Summer Breeze Boat Rental will bill the remaining balance to the credit card on file.
Question: What happens if I return the boat late?
Answer: Summer Breeze Boat Rental reserves the right to charge $200/hour starting 10 minutes past the scheduled rental end time. We expect all boats to be returned by the scheduled time so that we may prepare for the next guest. Please be prompt when returning your rental boat.
Question: What if I need to reschedule?
Answer: We want our customers to be satisfied and will make every effort to reschedule if necessary. Rescheduling must be requested at least 24 hours prior to scheduled departure. 48 hour notice is required on holiday weekends which includes the Friday before and the Monday after the holiday. Summer Breeze Boat Rental reserves the right to keep rental fee and damage waiver if the renter cancels their appointment or fails to reschedule at least 24/48 hours prior.
Question: What happens if I experience mechanical issues during the rental?
Answer: In the case of mechanical issues, Summer Breeze will have the boat towed back to the marina for service. The customer will either be reimbursed for the prorated amount of their rental or may request a rain check toward a future rental. Refund will be based on the result of a mechanical inspection. If the renter is determined to be at fault for the issue, no refund will be issued.
